Terms and conditions:
- Reservations will only be confirmed on receipt of deposit.
- One-night bookings must be paid in full.
- Bank charges will be deducted from all refunds
- Deposits cannot be held for alternative dates.
- You will be held responsible for any additional bank charges incurred on foreign transfers. These will be deducted from the value of your deposit.
- Deposits are non-refundable.
- In the event of a no-show without cancellation, we have the right to charge your credit card for the first night’s stay at your booked accommodation service provider.
- All hostel payments are due in full upon arrival at the accommodation establishment.
- Cancellation policy 2 WEEKS OR MORE 100% REFUND 7 – 14 DAYS 50% REFUND 0-7 Days NO REFUND. WE RESERVE THE RIGHT TO CHARGE A 25% HANDLING FEE ON ALL CANCELLED BOOKINGS.
- All booking cancellations must be made in writing by email and will only be effected once confirmed by us.
- Group bookings (more than 5 people) are only confirmed by management via email. (especially during South African peak season holidays: July and December)
- Prices are subject to change without warning.
Happy Hippo Durban